Autor: Denis Oliveira

On August 28, 2024, São Paulo hosted the ServiceNow Summit 2024,… Continuar lendo ServiceNow Summit 2024 in São Paulo: Digital Transformation and Innovation in Focus

Process automation has become a key component in the strategy… Continuar lendo Automating Success: Exploring RPA in ServiceNow

In recent years, artificial intelligence (AI) has revolutionized various sectors,… Continuar lendo Innovation Beyond Expectations: How Generative AI is Shaping the Future of Customer Service for Generations X and Y

The key to good artificial intelligence (AI) is having great… Continuar lendo Data + AI Strategy: Platform Focus

In recent years, the observation that “software is eating the… Continuar lendo Data + AI Strategy: Focus on the Platform

In today’s business landscape, technical project management has become a… Continuar lendo The Importance of Certifications for Project Success

In the era of digital transformation, the complexity of IT… Continuar lendo Transforming Operations Management: The Impact of AIOps on Modern Industries

In today’s digital world, where customer expectations are higher than… Continuar lendo Transform Your Customer Service with ServiceNow CSM !

In today’s competitive business environment, delivering excellent customer service is… Continuar lendo Unlocking the Potential of Customer Service: A Comprehensive Overview of ServiceNow CSM

This week, the city of San Francisco will once again… Continuar lendo Data + AI Summit: A Must-Attend Event in San Francisco