Everything You Need to Know About ServiceNow Knowledge 2023

The most anticipated event in the ServiceNow ecosystem has arrived.

Knowledge 2023 is considered the biggest event in the ServiceNow universe, bringing together the main names in ServiceNow from around the world.

And with great joy and satisfaction, Artycs is participating live throughout the event, with the presence of Leonardo Bastos, Director of Strategies and Relationships at Artycs and Klaus Wilhelm Kühl Breit, Head em ServiceNow na Artycs.

What is Knowledge 2023

ServiceNow is a global leader in enterprise digital transformation, and Knowledge 2023 brings together its world-class experts, customers and partners to discuss how organizations can work more efficiently to simplify tasks and improve customer and employee experiences. Among the topics covered at the event will be:

· IA

· Better processes for Workflow automation

· Low-code development for apps

· Development of practical skills on the ServiceNow platform

· Opportunity to connect with leading experts in the industry

· Between others.

During May 16th to 18th, 2023, The Venetian Las Vegas it will be the stage for the main news and launches of the ServiceNow platform that makes it possible to transform your business.

According to Head of ServiceNow at Artycs Klaus Breit “Knowledge 2023 is a highly anticipated event for the ServiceNow ecosystem. Artycs will be covering the event, the main news and the real experience of living this entire atmosphere.”

“We have high expectations, especially in my first big event in ServiceNow, we hope to produce a lot to come back full of news”, says Leonardo Bastos.

Encontro no PAC Advisory Council – Artificial Intelligence Solutions

Today, 15/05, Artycs, which is part of the ServiceNow Artificial Intelligence (AI) Council, participated in the Artificial Intelligence Solutions. representada pelo Klaus Wilhelm Kühl Breit

Klaus, recently became a board member for solutions Product Advisory Council (PAC) – Artificial Intelligence (AI).

“We were invited, due to our expertise in hyperautomation and in the use of products focused on Artificial Intelligence and we were recognized worldwide, participating as a partner, not as a customer, within the ServiceNow board.”, highlights Klaus about the importance of being part of the PAC.

Hyperautomation is explained as an expansion of process automation. It is the union of several tools and technologies that use artificial intelligence (AI), Robotic Process Automation (RPA) and Machine Learning (ML).

At the event, a hands-on was presented with some new features, what’s coming for the next versions. the product updates that will be presented throughout the event and much more.

Klaus Breit comments after his participation in the event. “The event was incredible, ServiceNow shared with us the vision it has for product lines and a little of the vision it has for the next versions”.

Also, at the event, the evolution and benefits of AI (Artificial Intelligence) and usability methods for solutions were discussed.

And, wait, there will be lots of new things to come that will be revealed throughout ServiceNow’s Knowledge 2023.

In addition to Artycs had the opportunity to participate with user groups for validation, feedback and product owners to build solutions, define priorities and point out the best ways to use the tool for ServiceNow.

Artycs had a very important presence that made all the difference in the ServiceNow ecosystem. We had excellent opportunities to act with feedback and consequently obtain recognition from everyone involved during the event due to the ideas presented there.